FAQ

About Us

We are mechanical keyboard hobbyist like you from Los Angeles, California since 2015.

Returns

Yes, we do as long as the item is in un-used condition. Please contact us to start the process. Customer required to pay their own return shipping fee.

Yes, as long as the package has not been shipped out. But if you have question about our products, please don’t hesitate to contact us.

Shipping

We ship domestic by USPS and FedEX, internationally by USPS, UPS, and DHL. You can choose your shipping method during the check-out.

Usually it takes 2~3 business days to process the order

If your order does not ship out within 2~3business days, usually because we cannot verify the shipping address. Please contact us.

We ship from San Gabriel, Los Angeles County,California

Yes, we do.

The shipping fee is calculated real time during the check out.

If you received a shipping confirmation, but there is no tracking number. Please contact us and we can provide you the tracking.

For USPS First Class Package, it takes 3~5business days.

For USPS Priority Mail Package, it takes 2~3business days.

For USPS First Class International Package, it takes 1~2 weeks.

For DHL International Package, it takes 5~7business days (Not included custom clearance).

Payment

We accept VISA, Mastercard, Paypal, ShopPay,and more.