Cutoff time for same-day shipping is 12:00 PM PST Monday to Friday

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FAQ

Returns

Yes, as long as it is unused brand-new condition and original shipping fee is non-refundable.

Please send the items back to

 

Kebo.Store RMA [YOUR ORDER NUMBER]

1005 East Las Tunas Drive 610

San Gabriel CA 91776

 

Once we receive and inspect the items, the refund will be back to your original payment method in 3~5 business days.

Yes, as long as the package has not been shipped out. But if you have question about our products, please don’t hesitate to contact us.

Shipping

We ship internationally by USPS, UPS, and DHL

Usually it takes 2~3 business days to process the order.

If your order does not ship out within 2~3 business days, usually because we cannot verify the shipping address. Please contact us.

We ship from San Gabriel, Los Angeles County, California

Yes, we do.

The shipping fee is calculated real time when you check out.

If you received a shipping confirmation, but there is no tracking number. Please contact us and we can provide you the tracking.

For USPS First Class Package, it takes 3~5 business days.

For USPS Priority Mail Package, it takes 2~3 business days.

For USPS First Class International Package, it takes 1~2 weeks.

For DHL International Package, it takes 5~7 business days (Not included custom clearance).

Loyalty points

Yes it should pop up on your right bottom corner. Sign up required.

Yes we do.