Yes, we do as long as the item is in un-used condition. Please contact us to start the process. Customer required to pay their own return shipping fee.
Do you allow refunds for a change of mind?
Yes, as long as the package has not been shipped out. But if you have question about our products, please don’t hesitate to contact us.
Shipping
To where do you ship?
We ship internationally by USPS, UPS, and DHL
How long does it take you to process an order before it is dispatched?
Usually it takes 2~3 business days to process the order
If your order does not ship out within 2~3 business days, usually because we cannot verify the shipping address. Please contact us.
Where are your packages shipped from?
We ship from San Gabriel, Los Angeles County, California
Do you ship packages internationally?
Yes, we do.
How much does it cost to ship?
The shipping fee is calculated real time when you check out.
Tracking
If you received a shipping confirmation, but there is no tracking number. Please contact us and we can provide you the tracking.
How long does it take to receive the package?
For USPS First Class Package, it takes 3~5 business days.
For USPS Priority Mail Package, it takes 2~3 business days.
For USPS First Class International Package, it takes 1~2 weeks.
For DHL International Package, it takes 5~7 business days (Not included custom clearance).
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